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Tag Archives: locally owned business
Excellent Customer Service
Let’s first talk about what excellent customer service really means. You hear companies discuss it, but what does it entail? Well, the word excellent is considered to be superior and have a higher quality of importance. It is defined as very good of its kind, eminently good, and first class.
Posted in Author - Monte Brackett, Customer Relations, Marketing
Tagged building a business image, customer relations, customer service, locally owned business
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Think Globally but Buy Locally
By Laurie Panas Brackett
There has been a strong push to do business in America and specifically in your local community with locally owned businesses and for good reason. Economics 101 teaches us a trade occurs between two parties when the desire or need for goods and services are exchanged. Today that exchange usually comes in the form of money, which when exchanged in a local community is distributed for other goods and services in that area. Without a local exchange, the monies get distributed outside the area and less cash flow circulates in that area. The result to a local business can be devastating. Businesses downsize, reduce inventory or services and in some cases close up shop.
